Message: Folder GearyImapEngineOtherFolder(>[Gmail]>All Mail, open_count=1, remote_opened=false) not available
Bug Summary
When starting Geary, it systematically “encounters a problem checking mail”. Logs show it comes from a specific folder.
Your installation
Geary version: 40.0
Geary revision: tags/gnome-40.0-0-ge561775c1
GTK version: 3.24.30
GLib version: 2.68.3
WebKitGTK version: 2.32.3
Desktop environment: GNOME
Distribution name: Arch Linux
Distribution release: Unknown
Installation prefix: /usr
Account identifier: account_01
Account provider: GEARY_SERVICE_PROVIDER_OTHER
Service type: GEARY_PROTOCOL_IMAP
Service host: imap.gmail.com
Error type: GearyEngineError 8
Message: Folder GearyImapEngineOtherFolder(>[Gmail]>All Mail, open_count=1, remote_opened=false) not available
Note that the issue also appears with the latest git revision.
Steps to reproduce
- Open geary
- Wait a few seconds
- Error message is displayed
What happened?
Geary is unable to check the “All Mail” gmail folder in a specific account (other accounts keep working fine). It displays the following error message: “Folder GearyImapEngineOtherFolder(>[Gmail]>All Mail, open_count=1, remote_opened=false) not available”. This problem apperas starting a couple of days ago, without any obvious trigger. If I click on the “All Mail” folder anyway, then the interface of Geary freezes and I must restart it. If I do not, the “busy” signal keeps circling and emails arriving in sub-folders is not shown until Geary is restarted.
What did you expect to happen?
Geary should open the All Mail folder without any issue.
Relevant logs and/or screenshots
See attached file.Geary_Problem_Report_-_2021-08-19_07_27_56.txt