Scanner not found
Created by: schmodd
- Windows 10 x64
- HP 1610 All in one
- tried running paperwork with admin rights - same problem
- I can scan via Windows scan tool without problems but paperwork doesn't recognize the printer/scanner.
- using paperwork in Linux (Arch) with the same scanner works flawlessly
LOG (pyinsane2 shows failed to access scanner):
INFO paperwork.paperwork System locale: de_DE
INFO paperwork.paperwork Glib locale: ['de_DE', 'de', 'C']
INFO paperwork.paperwork [Win] Locale path successfully set C:\Program Files\Paperwork\share\locale
INFO paperwork.paperwork Using locales in 'C:\Program Files\Paperwork\share\locale'
INFO paperwork_backend.config Config file found: C:\Users\user/.config/paperwork.conf
INFO paperwork_backend.config Reloading C:\Users\user/.config/paperwork.conf ...
INFO paperwork.frontend.util UI file used: C:\Program Files\Paperwork\data\mainwindow\appmenu.xml
INFO paperwork.frontend.util CSS file used: C:\Program Files\Paperwork\data\application.css
INFO paperwork.frontend.util UI file used: C:\Program Files\Paperwork\data\mainwindow\mainwindow.glade
INFO paperwork.frontend.util.jobs [Scheduler Index search / update] Starting
INFO paperwork.frontend.util.jobs [Scheduler Index search / update] Started
INFO paperwork.frontend.util.jobs [Scheduler Scan] Starting
INFO paperwork.frontend.util.jobs [Scheduler Scan] Started
INFO paperwork.frontend.util.jobs [Scheduler Page boxes loader] Starting
INFO paperwork.frontend.util.jobs [Scheduler Page boxes loader] Started
INFO paperwork.frontend.util.jobs [Scheduler Progress] Starting
INFO paperwork.frontend.util.jobs [Scheduler Progress] Started
INFO paperwork.frontend.util.jobs [Scheduler Export] Starting
INFO paperwork.frontend.util.jobs [Scheduler Export] Started
INFO paperwork.frontend.util.jobs [Scheduler OCR] Starting
INFO paperwork.frontend.util.jobs [Scheduler OCR] Started
INFO paperwork.frontend.util.jobs [Scheduler Main] Starting
INFO paperwork.frontend.util.jobs [Scheduler Main] Started
INFO paperwork.frontend.util.jobs [Scheduler Search] Starting
INFO paperwork.frontend.util.jobs [Scheduler Search] Started
INFO paperwork.frontend.util.actions Action: [Refresh index]
INFO paperwork_backend.docsearch Opening index dir 'C:\Users\user/.local\share\paperwork\index' ...
INFO paperwork.frontend.util.canvas Animators: 1
INFO paperwork.frontend.mainwindow Image view port resized. (0, 0) --> (714, 710)
INFO paperwork.frontend.mainwindow Changing zoom level (internal): True/1.0
INFO paperwork.frontend.mainwindow Image view port resized. (714, 710) --> (714, 707)
INFO paperwork.frontend.mainwindow Changing zoom level (internal): True/1.0
INFO paperwork.frontend.util.actions Action: [Set document date]
INFO paperwork.frontend.mainwindow.docs Invalid date: New document
INFO paperwork.frontend.mainwindow Document examen finished. Updating index ...
INFO paperwork.frontend.mainwindow 3 labels found
INFO paperwork.frontend.mainwindow New document: 0
INFO paperwork.frontend.mainwindow Updated document: 0
INFO paperwork.frontend.mainwindow Deleted document: 0
INFO paperwork.frontend.mainwindow No changes
INFO paperwork.frontend.util.canvas Animators: 0
INFO paperwork.frontend.util.canvas Animators: 1
INFO paperwork.frontend.mainwindow Searching: []
INFO paperwork.frontend.mainwindow Got 48 documents
INFO paperwork.frontend.mainwindow.docs Will display documents 0:50 (actual number: 48)
INFO paperwork.frontend.util.canvas Animators: 0
INFO paperwork.frontend.mainwindow Got 0 suggestions
INFO paperwork.frontend.mainwindow.docs Will get thumbnails for 7 documents [0-7]
INFO paperwork.frontend.mainwindow.docs Start thumbnailing 7 documents (DocThumbnailer:0)
INFO paperwork.frontend.mainwindow.docs [DocThumbnailer:0]: Got thumbnail for 20170219_0810_21 (0.002003s)
INFO paperwork.frontend.mainwindow.docs [DocThumbnailer:0]: Got thumbnail for 20161207_1845_10 (0.003003s)
INFO paperwork.frontend.mainwindow.docs [DocThumbnailer:0]: Got thumbnail for 20161111_2148_43 (0.002002s)
INFO paperwork.frontend.mainwindow.docs [DocThumbnailer:0]: Got thumbnail for 20161023_0747_12 (0.003003s)
INFO paperwork.frontend.mainwindow.docs [DocThumbnailer:0]: Got thumbnail for 20161007_1549_18 (0.003004s)
INFO paperwork.frontend.mainwindow.docs [DocThumbnailer:0]: Got thumbnail for 20160911_0931_04 (0.002002s)
INFO paperwork.frontend.mainwindow.docs [DocThumbnailer:0]: Got thumbnail for 20160911_0930_08 (0.003005s)
INFO paperwork.frontend.mainwindow.docs End of thumbnailing [DocThumbnailer:0]
INFO paperwork.frontend.util.actions Action: [Opening diagnostic dialog]
INFO paperwork.frontend.util UI file used: C:\Program Files\Paperwork\data\diag\diagdialog.glade
INFO paperwork.frontend.diag ====== START OF SYSTEM INFO ======
INFO paperwork.frontend.diag os.name: nt
INFO paperwork.frontend.diag sys.version: 3.4.4 (v3.4.4:737efcadf5a6, Dec 20 2015, 20:20:57) [MSC v.1600 64 bit (AMD64)]
INFO paperwork.frontend.diag platform.architecture: ('64bit', 'WindowsPE')
INFO paperwork.frontend.diag platform.platform: Windows-10-10.0.15063-SP0
INFO paperwork.frontend.diag platform.processor: Intel64 Family 6 Model 58 Stepping 9, GenuineIntel
INFO paperwork.frontend.diag platform.version: 10.0.15063
INFO paperwork.frontend.diag platform.linux_distribution: ('', '', '')
INFO paperwork.frontend.diag platform.win32_ver: ('10', '10.0.15063', 'SP0', 'Multiprocessor Free')
INFO paperwork.frontend.diag multiprocessing.cpu_count: 4
ERROR paperwork.frontend.diag 'module' object has no attribute 'sysconf'
Traceback (most recent call last):
File "site-packages\paperwork-1.1.2-py3.4.egg\paperwork\frontend\diag\__init__.py", line 78, in _get_sysinfo
AttributeError: 'module' object has no attribute 'sysconf'
INFO paperwork.frontend.diag ====== END OF SYSTEM INFO ======
INFO paperwork.frontend.diag ====== START OF PAPERWORK INFO ======
INFO paperwork.frontend.diag Paperwork version: 1.1.2
INFO paperwork.frontend.diag Total number of documents: 48
INFO paperwork.frontend.diag Document types: {"<class 'paperwork_backend.img.doc.ImgDoc'>": 24, "<class 'paperwork_backend.pdf.doc.PdfDoc'>": 22}
INFO paperwork.frontend.diag Total number of pages: 208 (average: 4.333333333333333/doc)
INFO paperwork.frontend.diag Maximum number of pages in one document: 30
INFO paperwork.frontend.diag Total number of words: 97654 (average: 469.49038461538464/page)
INFO paperwork.frontend.diag Average word length: 6.525150019456448
INFO paperwork.frontend.diag Max word length: 192
INFO paperwork.frontend.diag ====== END OF PAPERWORK INFO ======
INFO paperwork.frontend.diag ====== START OF SCANNER INFO ======
WARNING pyinsane2.wia.abstract Failed to access scanner ('{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}\\0000', 'HP psc 1600 series') : WIA: Failed to get scanner properties
ERROR pyinsane2.wia.abstract WIA: Failed to get scanner properties
Traceback (most recent call last):
File "site-packages\pyinsane2-2.0.9-py3.4-win-amd64.egg\pyinsane2\wia\abstract.py", line 567, in get_devices
File "site-packages\pyinsane2-2.0.9-py3.4-win-amd64.egg\pyinsane2\wia\abstract.py", line 420, in __init__
File "site-packages\pyinsane2-2.0.9-py3.4-win-amd64.egg\pyinsane2\wia\abstract.py", line 470, in reload_options
File "site-packages\pyinsane2-2.0.9-py3.4-win-amd64.egg\pyinsane2\wia\rawapi.py", line 111, in get_properties
File "site-packages\pyinsane2-2.0.9-py3.4-win-amd64.egg\pyinsane2\wia\rawapi.py", line 33, in wait
File "site-packages\pyinsane2-2.0.9-py3.4-win-amd64.egg\pyinsane2\wia\rawapi.py", line 38, in do
File "site-packages\pyinsane2-2.0.9-py3.4-win-amd64.egg\pyinsane2\wia\rawapi.py", line 106, in _get_properties
pyinsane2.wia.rawapi.WIAException: WIA: Failed to get scanner properties
INFO paperwork.frontend.diag 0 scanners found
INFO paperwork.frontend.diag ====== END OF SCANNER INFORMATIONS ======
Edited by Jerome Flesch