Unable to unmount "External SSD X" Error
Affected version
- EndeavourOS Gnome 41.1
- Files 41.1
- Filesystem: Ext4 (for both laptop & SSD)
- Seagate SSD 1TB was encrypted using Gnome Disks
- Kernel: 5.15.5-arch1-1 (reproducible on LTS/Zen kernels as well)
- Hardware: Acer Aspire E5-576G-5762 Laptop
Steps to reproduce
- Plug in Seagate SSD 1TB external drive (SSD was encrypted via Gnome Disks btw if that's helpful ), once connected a pop up shows suggesting to open in Files, so I know it's connected successfully.
- Open a backup utility software, in this case I use Timeshift for system backups (Pika Backup is used for personal files).
- Create a backup with Timeshift, allow it to finish and complete. Close Timeshift when process is done.
- Use Files to eject the SSD external drive by clicking on the 'eject' icon next to the drives name, in this case "Backup Plus"
- Receive error "Unable to unmount "Backup Plus" ---See screenshot for more details below.
Expected behavior
Ideally, plug in an external SSD drive, backup files accordingly via Timeshift and Pika Backup, and then unmount the drive so that it may be safely removed.
Additional information
Please feel free to let me know if there are any additional logs or information that may be of use. In the meantime as a "workaround" when this unmount error presents itself, I'll open up Gnome Disks and unmount it there, requires a user password to unmount, then I can power off the drive in the Disks top menu to safely remove the external drive. Appreciate any comments or feedback in regards to this issue.
[scott@endeavourOS ~]$ inxi -Fxxxza --no-host
System:
Kernel: 5.15.5-arch1-1 x86_64 bits: 64 compiler: gcc v: 11.1.0
parameters: BOOT_IMAGE=/boot/vmlinuz-linux
root=UUID=2c6a8f39-939c-47a4-9d95-dabf69e6f5c6 rw nvidia-drm.modeset=1
quiet loglevel=3 nowatchdog
Desktop: GNOME 41.1 tk: GTK 3.24.30 wm: gnome-shell dm: GDM 41.0
Distro: EndeavourOS base: Arch Linux
Machine:
Type: Laptop System: Acer product: Aspire E5-576G v: V1.32
serial: <superuser required>
Mobo: KBL model: Ironman_SK v: V1.32 serial: <superuser required>
UEFI: Insyde v: 1.32 date: 10/24/2017
Battery:
ID-1: BAT1 charge: 15.7 Wh (100.0%) condition: 15.7/62.2 Wh (25.3%)
volts: 12.6 min: 11.1 model: PANASONIC AS16B5J type: Li-ion
serial: <filter> status: Full
CPU:
Info: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP
arch: Kaby Lake note: check family: 6 model-id: 8E (142) stepping: A (10)
microcode: EA cache: L1: 256 KiB L2: 1024 KiB L3: 6 MiB
flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 28808
Speed: 800 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 800 2: 800
3: 800 4: 800 5: 800 6: 800 7: 800 8: 800
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf
mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel UHD Graphics 620 vendor: Acer Incorporated ALI driver: i915
v: kernel bus-ID: 00:02.0 chip-ID: 8086:5917 class-ID: 0300
Device-2: NVIDIA GP108M [GeForce MX150] vendor: Acer Incorporated ALI
driver: nvidia v: 495.44 alternate: nouveau,nvidia_drm bus-ID: 01:00.0
chip-ID: 10de:1d10 class-ID: 0302
Device-3: Chicony HD WebCam type: USB driver: uvcvideo bus-ID: 1-7:4
chip-ID: 04f2:b571 class-ID: 0e02
Display: x11 server: X.Org 1.21.1.1 compositor: gnome-shell driver:
loaded: modesetting,nvidia display-ID: :1 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.0x11.3")
s-diag: 583mm (23")
Monitor-1: eDP-1-1 res: 1920x1080 hz: 60 dpi: 142
size: 344x194mm (13.5x7.6") diag: 395mm (15.5")
OpenGL: renderer: NVIDIA GeForce MX150/PCIe/SSE2 v: 4.6.0 NVIDIA 495.44
direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Acer Incorporated ALI
driver: snd_hda_intel v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3
chip-ID: 8086:9d71 class-ID: 0403
Sound Server-1: ALSA v: k5.15.5-arch1-1 running: yes
Sound Server-2: JACK v: 1.9.19 running: no
Sound Server-3: PulseAudio v: 15.0 running: yes
Sound Server-4: PipeWire v: 0.3.40 running: yes
Network:
Device-1: Intel Dual Band Wireless-AC 3168NGW [Stone Peak] driver: iwlwifi
v: kernel bus-ID: 03:00.0 chip-ID: 8086:24fb class-ID: 0280
IF: wlan0 state: up mac: <filter>
Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Acer Incorporated ALI driver: r8168 v: 8.049.02-NAPI modules: r8169
port: 3000 bus-ID: 04:00.1 chip-ID: 10ec:8168 class-ID: 0200
IF: enp4s0f1 state: down mac: <filter>
Bluetooth:
Device-1: Intel Wireless-AC 3168 Bluetooth type: USB driver: btusb v: 0.8
bus-ID: 1-5:3 chip-ID: 8087:0aa7 class-ID: e001
Report: rfkill ID: hci0 rfk-id: 2 state: up address: see --recommends
Drives:
Local Storage: total: 238.47 GiB used: 136.11 GiB (57.1%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: SK Hynix model: HFS256G39TND-N210A
size: 238.47 GiB block-size: physical: 4096 B logical: 512 B
speed: 6.0 Gb/s type: SSD serial: <filter> rev: 1P10 scheme: GPT
Partition:
ID-1: / raw-size: 237.97 GiB size: 233.17 GiB (97.99%)
used: 136.11 GiB (58.4%) fs: ext4 dev: /dev/sda2 maj-min: 8:2
ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)
used: 296 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1
Swap:
Kernel: swappiness: 10 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: file size: 512 MiB used: 3.2 MiB (0.6%) priority: -2
file: /swapfile
Sensors:
System Temperatures: cpu: 64.0 C pch: 61.0 C mobo: N/A gpu: nvidia
temp: 59 C
Fan Speeds (RPM): N/A
Info:
Processes: 307 Uptime: 2d 41m wakeups: 3 Memory: 15.51 GiB
used: 6.11 GiB (39.4%) Init: systemd v: 249 tool: systemctl Compilers:
gcc: 11.1.0 Packages: pacman: 1300 lib: 298 flatpak: 0 Shell: Bash
v: 5.1.12 running-in: tilix inxi: 3.3.09
[scott@endeavourOS ~]$