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  • #3633

Closed
Open
Opened Jul 08, 2019 by Johann Oskarsson@johann1

Gimp 2.10.12 doesn't start on Windows 10 because of Sophos / hmpalert.dll

When I try to start Gimp, it only shows up as a background task in the task manager, with no CPU, no hard disk nor network I/O, and memory is fixed at 26.6MB. It seems stuck at something.

With --verbose --console-output I get, after deleting my GIMP user directory,

Parsing 'C:\Program Files\GIMP 2\etc\gimp\2.0\gimprc' for configured language.
Parsing 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\gimprc' for configured language.
No language property found.
It appears that you are using GIMP for the first time.  GIMP will now create a folder named 'C:\Users\Asus\AppData\Roaming\GIMP\2.10' and copy some files to it.

Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10'...
Copying file 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\menurc' from 'C:\Program Files\GIMP 2\etc\gimp\2.0\menurc'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\brushes'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\dynamics'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\fonts'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\gradients'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\palettes'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\patterns'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\tool-presets'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\plug-ins'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\modules'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\interpreters'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\environ'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\scripts'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\templates'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\themes'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\icons'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\tmp'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\curves'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\levels'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\filters'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\fractalexplorer'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\gfig'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\gflare'...
Creating folder 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\gimpressionist'...
INIT: gimp_load_config
Parsing 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\unitrc'
Parsing 'C:\Program Files\GIMP 2\etc\gimp\2.0\gimprc'
Parsing 'C:\Users\Asus\AppData\Roaming\GIMP\2.10\gimprc'

Is there anything more I can do to figure out what is happening?

Edited Jul 16, 2019 by Jehan
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Reference: GNOME/gimp#3633