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  • #3454

Closed
Open
Opened Jun 03, 2019 by Michael Phillips@mikesphotographix

Jpg. files won't open in Ricoh Theta viewer

GIMP version: 2.10.10

Note: bug reporters are expected to have verified the bug still exists either in the last stable version of GIMP or on updated development code (master branch).

Operating System: Windows 10 Pro Version 1803

Package: [flatpak? Installer from gimp.org? If another installer, tell us where from] Gimp.org

Description of the bug

Please describe your issue with details. Add screenshot or other files if needed.

I use a Ricoh Theta V 360 camera and occasionally take two identical shots (camera on tripod), but I stand in different locations, then use GIMP to edit myself out of the picture. When completed I export the file as a jpg, either using the over-right option or "save as", back to the folder of origin. (Also I make no changes to the export quality settings).

I use the Ricoh viewer for optimal viewing (panning/zoom), and this has worked well for quite some time.

I recently got a new laptop and updated Gimp in the process. So I am suspecting something with Gimp since unedited images, or ones edited in other software, will open in the Ricoh viewer with no problem.

Here is the curious part (and possible clue?). My Gimp-edited images WILL open in other software (for example, Windows Paint) and if I save them under a new name, they will then open successfully in the Ricoh viewer. I've compared the image properties of each (Gimp vs. original vs. Paint) and don't see anything telling, but it would seem that something in the way Gimp is labeling jpg exports is causing the Ricoh viewer to not open it.

Reproduction

Is the bug reproducible? Always.

This is a consistent problem. I've tried numerous times and with various methods. For example, even if I don't do any editing to the image - just open it in Gimp and export it - the jpg won't open.

Reproduction steps:

  1. Open original image in Gimp
  2. Export as jpg.(Edited or not)
  3. Attempt to open in Ricoh viewer. (Viewer indicates "not responding" then shuts down).
  4. Open edited image in another program and resave.
  5. Ricoh viewer will open it.

Here are three samples. The resaved image (PatioPaint), the Gimp edited image (PatioGimp), and the original (R0010622).

PatioPaint

PatioGimp

R0010622

(This doesn't rule out a bug in the Ricoh viewer of course, but it does seem to indicate that there is something unique about Gimp jpegs). …

Expected result:

Actual result:

Additional information

If you have a backtrace for a crash or a warning, paste it here.

Edited Jun 03, 2019 by Michael Phillips
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Reference: GNOME/gimp#3454