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  • #2482

Closed (duplicated)
Open
Opened Nov 11, 2018 by Anônimo Oculto Culto@AnonimoOculto

Gimp 2.10.8 starting shows window error on Windows 7 or 10 on 32 bits machines. Working fine in 64 bits machines.

Sorry about my english. It is not my mother language.

GIMP version: 2.10.8 on 32 bits (Intel) machines

Operating System: tested with windows 7 and windows 10 both 32 bits.

Package: Installer from gimp.org from https://www.gimp.org/downloads/

Description of the bug

Starting gimp 2.10.8 after intall in any 32 bits machines with windows leads to a screeen error during opening process. Test made in three different 32 bits machines, one with windows 7 and two with winodows 10.

The installer was also download more than one time to discard download error.

On 64 bit machine with windows 7 it worked fine; without any error.

Reproduction

Is the bug reproducible? Always, on different 32 bits machines. Working fine on 64 bits machine.

Reproduction steps:

  1. Download gimp-2.10.8-setup from https://www.gimp.org/downloads/
  2. Intall it on a 32 bit computer with Windows 7 or 10. Intallation will procede as expected;
  3. Run intalled gimp 2.10.8;
  4. While opening a window error message will emerge. Clicking ok, gimp finish start.

…

Expected result: opening process without window error message.

Actual result: start with window message error.

Additional information

Screenshot with the error window and system configurations. Gimp2-10-8_32BITS_Bug_Windows10_7_x32

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Reference: GNOME/gimp#2482